Privacy Policy

Privacy Policy

Privacy Policy for Alchemy Cowork LLC

Effective date: September 30, 2026
Alchemy Cowork LLC (“Alchemy Cowork,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, when we share it, and the choices available to you when you use our website, apply for or maintain a membership, reserve a workspace or meeting room, attend an event, or opt in to receive SMS messages from us.
Information we collect
We may collect the following categories of personal information:

  • Contact information: name, business name, email address, mailing address, mobile phone number, and other contact details you provide.

  • Account and membership information: membership plan, billing preferences, payment status, workspace access details, account credentials, and member communications.

  • Reservation and service information: meeting-room reservations, workspace bookings, event registrations, service requests, and related transaction details.

  • Payment information: payment and billing information processed through our payment-service providers. We do not intentionally store full payment-card numbers unless required by our authorized payment provider.

  • Website and device information: IP address, browser type, device information, pages viewed, referral source, cookies, and similar analytics information.

  • SMS information: mobile phone number, your SMS opt-in status and date, message delivery records, and communications you send to us by text message.

How we use information
We use personal information to:

  • Provide, operate, and improve our coworking memberships, private offices, meeting rooms, events, and related services.

  • Create and manage customer accounts, process payments, and respond to inquiries or service requests.

  • Send account-related communications, including reservation confirmations and reminders, access notifications, billing notices, maintenance or building-closure alerts, and customer-support updates.

  • Send SMS account notifications only when you have provided the required consent.

  • Maintain the security of our locations, systems, members, guests, and property.

  • Understand website use, troubleshoot technical issues, prevent fraud, and comply with legal obligations.

  • Send marketing communications where permitted by law and consistent with your communication preferences.

How we share information
We may share personal information only as reasonably necessary with:

  • Service providers that help us operate our business, such as payment processors, booking platforms, website hosts, email providers, customer-support tools, security providers, and SMS messaging providers.

  • Professional advisers such as accountants, attorneys, insurers, and auditors when necessary for legitimate business, legal, or compliance purposes.

  • Government authorities, law enforcement, or other parties when required by law, legal process, or to protect the rights, safety, property, or security of Alchemy Cowork, our members, or others.

  • Successors or transaction parties in connection with a merger, acquisition, financing, sale of assets, or similar corporate transaction, subject to applicable law.

We do not sell personal information.


SMS consent is not shared with third parties or affiliates. We do not sell, rent, transfer, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes.


SMS communications
If you opt in to receive SMS messages from Alchemy Cowork, we may send transactional and account-related messages such as booking confirmations and reminders, access updates, billing notices, maintenance alerts, and customer-support notifications.
Message frequency may vary. Message and data rates may apply.

You may opt out at any time by texting STOP. For assistance, text HELP or visit Alchemy Cowork.


Cookies and analytics
We may use cookies, pixels, and similar technologies to operate our website, remember preferences, measure traffic, and improve our services. You can manage or disable cookies through your browser settings, although some website features may not work properly if cookies are disabled.
Your choices and rights
You may:

  • Request access to, correction of, or deletion of certain personal information we hold about you, subject to applicable law and legitimate recordkeeping obligations.

  • Opt out of non-essential email marketing using the unsubscribe link included in the email.

  • Opt out of SMS messages by replying STOP to any message.

  • Request help with SMS messaging by replying HELP or visiting https://www.alchemycowork.com/.

Security and retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No internet transmission or electronic storage system is completely secure, so we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to provide services, meet legal and accounting obligations, resolve disputes, enforce agreements, and maintain appropriate business records.


Updates and contact
We may update this Privacy Policy from time to time. The effective date at the top indicates when it was last revised.
For privacy questions or requests, contact:
Alchemy Cowork LLC
Website: https://www.alchemycowork.com/
Email: team@alchemycowork.com
Phone: 704-753-8722


SMS Terms & Conditions
SMS Terms & Conditions for Alchemy Cowork LLC
Effective date: September 30, 2026
By opting in through an Alchemy Cowork website form, membership form, reservation form, event registration, written request, text-message keyword, or other approved method, you agree to receive SMS messages from Alchemy Cowork LLC.
Types of messages
Alchemy Cowork sends account-notification and customer-service SMS messages, including:

  • Membership and account-status notifications.

  • Meeting-room, workspace, or event booking confirmations and reminders.

  • Building-access, check-in, or service updates.

  • Billing or payment-status notices.

  • Maintenance, safety, operational, or building-closure alerts.

  • Responses to customer-support requests.

We will not use this program to send prohibited content, including loans, gambling, cannabis, adult content, illegal activity, or deceptive messages. RingCentral’s policy requires express consent before texting and requires clear opt-out instructions; it also restricts several high-risk content categories.ringcentral+1
Consent and frequency
By providing your mobile number and affirmatively selecting the SMS consent checkbox or otherwise opting in, you consent to receive recurring account-related SMS messages from Alchemy Cowork LLC at the number provided.
Message frequency may vary based on your membership, reservations, account activity, and support needs. Consent to receive SMS messages is not a condition of purchasing goods or services from Alchemy Cowork.
Message and data rates may apply.


Opt out and help
To stop receiving SMS messages, text STOP to any message. You will receive a confirmation that you have been unsubscribed, and Alchemy Cowork will not send further SMS messages to that number unless you opt in again.
For help, text HELP or visit https://www.alchemycowork.com/.